NURTURING YOUR JOURNEY THROUGH PREGNANCY & NURSING WITH COMFORT AND STYLE SINCE 2000.

Privacy Policy

Egg Maternity value our customers and respect your privacy. We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. 

This privacy policy applies only to information collected online by www.eggmaternity.com and describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change, we will post an updated policy on our website.

If you have any questions about our privacy policy please contact newmarket@eggmaternity.com

What kind of information does Egg Maternity collect?

We may collect personal information about you or your baby, such as name, email address, postal address, phone number, credit card number, gender, birthday etc., when you visit our website, register with our website, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion.

How does Egg Maternity use my information?

We may use your personal information in the following ways:

    To process and fulfil your order, including to send you emails to confirm your order status and shipment
  • To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, unless you have directed us not to contact you with promotional communications
  • To help us learn more about your shopping preferences
  • To enhance your shopping experience
  • To protect the security or integrity of our website and our business
  • To contact you if necessary

You always have the choice not to receive marketing information. For instructions on opting out, please see the section entitled, “How do I make choices about receiving promotional communications?” below.

 How do I access or change my information?

You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information at the Egg Maternity website, simply sign in to your account using your email address and password, and you will be able to edit your personal information. 

How do I make choices about receiving promotional communications?

Egg Maternity want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by logging into your email account and altering your preferences. You can choose to opt out of email promotional communications by clicking unsubscribe in the body of the email.

  How do I know my personal information is secure?

We provide you with a safe and convenient shopping experience. Egg Maternity limits the number of employees that have access to the databases that contain personal data, and employees are advised of the importance of confidentiality. As an added safeguard, Egg Maternity does not store credit card information with your registered online profile.

When you enter your personal information on our website we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. Where an online retailer uses SSL technology, at the checkout the online retailer servers and your PC encrypts everything that you enter into your computer, such as credit card details, billing and delivery address. When it is encrypted, generally other computers are unable to make sense of it, therefore keeping the information private while it is being transmitted.

 If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https”.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

This privacy policy applies only to information collected online by www.eggmaternity.com and describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change, we will post an updated policy on our website.

Terms & Conditions

CONTACT US:


Egg Maternity 2 Balm Street, Newmarket Auckland, New Zealand 0064 9 523 0395 E:warehouse@eggmaternity.com


RETURNS & SHIPPING


Online returns are easy and no fuss! Send back within 14 days & we will refund or exchange your order even on sale items. Simply fill out the return form enclosed with your order. Please return this form completed in full to the above address. Shipping is quick as we process orders within 24 hours. Shipping throughout New Zealand is normally one to three days and standard rate is NZ$6.00, Australia five to ten working days and standard rate is NZ$15.00 Rest of the World NZ$25

PURCHASE OF PRODUCT

When you place an order on our website, you will receive an order acknowledgment. Our acceptance of an order does not take place until the dispatch of this order, as we cannot guarantee 100% stock levels until this point. When the order is fulfilled you will receive an email notification that your order is being shipped. Any discounts, voucher codes or promotions will not be validated until the order is accepted by EGG and will be detailed on your fulfilled invoice. We reserve the right to refuse an order based on the following: The product is unavailable from stock: A fraudulent activity flag being activated: The identification of an error within the product information, including price or promotion.

PRICING & PAYMENT


We currently accept Visa & Mastercard. Your credit card will be charged on clicking the pay now button on the payment page in the checkout. The prices shown on our website are all in NZ$ and the price you pay will be the billing amount shown in the shopping cart plus any additional shipping charges. Orders shipped outside of New Zealand may be subject to import or other taxes if the value exceeds the import country threshold.


All of our online transactions are hosted by DPS (Direct Payment Solutions), fully certified as Visa and Mastercard compliant, ensuring an end to end accountability. EGG MATERNITY will never see or store any of your payment details. PRODUCT INFORMATION


EGG MATERNITY work hard to maintain as accurate content on the website as possible. Occasionally, incorrect information may be displayed which could include the price of product, photograph colour variation, description or stock availability. EGG reserve the right to cancel any order based on incorrect information, and will offer a full refund.

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